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Use this guide when a stored car needs battery care notes or the latest tire, fuel, and mileage numbers on its record. These fields live on the car page so anyone can answer “Is the tender connected?” or “What was the last mileage?” without opening a paper clipboard.

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What you will accomplish

You will fill in Battery Information and Vehicle Readings on one car so your team can protect the battery and track condition over time. Expected outcome: The car record shows battery type and location, whether the customer left a charger, plus current tire pressure, fuel level, and odometer.

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When to use this guide

  • A car arrives for long-term storage and you need to know where the battery is and how to keep it charged.
  • A customer asks you to connect their own trickle charger whenever the car is parked.
  • You just finished an engine start or lot walk and want the latest mileage, fuel, or tire numbers on the record.
  • Insurance or pickup staff need a recent odometer number without walking to the bay.
Readings on the car vs. readings in a visitNumbers you type here stay on the car as the latest snapshot. Photos and checklists from a scheduled visit still belong in a session. Use Start a car session when you are doing a full intake or service walkthrough.

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Before you start

  • Open the correct car from Cars.
  • Have the battery location, charger notes, and current readings from the car in front of you.
  • If you do not see Battery Information or Vehicle Readings, ask a manager to turn those blocks on in the car detail page layout under Settings → Website & customer app.

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Record battery care notes

Battery fields tell the next teammate how to keep a stored car ready to start.
1

Open the car record

Go to Cars and click View on the vehicle.Expected result: You see the year, make, and model at the top of the page.
2

Scroll to Battery Information

In Vehicle Details on the left, scroll until you see the heading BATTERY INFORMATION.Expected result: You see Battery Type, Battery Location, Customer Trickle Charger, and Battery Notes.
3

Choose Battery Type

Click Battery Type and pick one of:
  • Lead Acid
  • AGM
  • Lithium
Click away to save.Why this matters: Lithium and lead-acid batteries need different chargers. The wrong charger can damage a stored car.
4

Describe Battery Location

Click Battery Location and type where staff should look—for example Under the rear seat, passenger side or Trunk, right side.Expected result: The next person can find the battery without searching the whole car.
5

Set Customer Trickle Charger

Click Customer Trickle Charger and choose:
  • Customer provided — the owner left their own charger for you to use
  • Not provided — your facility uses its own tender
  • Not set — you do not know yet
Why this matters: Staff should not unplug a customer-owned charger and replace it with a different unit.
6

Add Battery Notes

In Battery Notes, write the care rule in plain language. Example: Keep the CTEK tender connected whenever this car is parked. Customer supplies a CTEK 5.0.Expected outcome: Anyone who opens the record knows what to do after a service visit or a move.
Battery Information section on a car record showing Lithium battery type, rear-seat location, customer-provided trickle charger, and tender notes
Battery Information stores type, location, charger ownership, and care notes. Click a field to edit. The value saves when you leave the field.
Do not guess the battery typeIf you cannot see the battery label, leave Battery Type empty and add a note. A wrong type is worse than a blank field because someone may connect the wrong charger.

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Record tire, fuel, and odometer readings

Vehicle Readings has three cards: Tire Pressure, Fuel Level, and Odometer.
1

Scroll to Vehicle Readings

Stay on the same car page and scroll to VEHICLE READINGS.Expected result: You see three cards side by side on a wide screen (they stack on a phone).
2

Set the target tire pressures

On the Tire Pressure card, click Ideal Front PSI and Ideal Rear PSI. Type the pressures from the door sticker or owner’s manual (for example 36 front and 38 rear).Optional: enter Tire Date Code (DOT) as the four-digit week-and-year code on the tire sidewall (for example 2319).Why this matters: Later readings turn green when they are close to these targets, and yellow or red when they are not.
3

Read the latest tire numbers

When a visit or lot walk has already saved pressures, the card shows DF, PF, DR, and PR (driver front, passenger front, driver rear, passenger rear) in PSI.If you see No tire pressure data yet, log pressures during the next session or after a service-plan tire check. See Assign service plans on a vehicle.
4

Update Fuel Level

On the Fuel Level card, click Fuel Level and type a number from 0 to 100. The card shows it as a percent (for example 62%).Expected result: The gauge updates and the date on the card shows today.
5

Update Odometer

On the Odometer card, click Odometer and type the current miles or kilometers. Use Units to choose Miles (mi) or Kilometers (km).Expected outcome: The large number at the top of the card matches what is on the dash. After more readings, a small trend line appears.
Vehicle Readings section showing tire pressure at 36 and 38 PSI, fuel at 62 percent, and odometer at 8,420 miles
Vehicle Readings keeps the latest tire, fuel, and odometer snapshot on the car. Enter target PSI so later checks are easy to compare.

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What success looks like

  • A teammate can find the battery and know which charger to use without calling the owner.
  • Fuel, mileage, and tire targets are on the record before the next pickup or engine start.
  • Service-plan checks such as Tire pressure or Engine start match the numbers you just saved.

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Common mistakes to avoid

Do not mix up miles and kilometersSet Units before you type the odometer. A number without the right unit can look like the car has driven far more (or far less) than it has.
Battery notes are for your teamWrite the note the way you would tell a new porter: where to look, which charger to use, and whether to leave it plugged in. Avoid shorthand only one person understands.

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Troubleshooting

I do not see Battery Information or Vehicle ReadingsThose blocks can be hidden in the car detail page layout. Ask a manager to enable Battery information and Vehicle readings under Settings → Website & customer app.
Tire pressure still says no dataIdeal PSI can be typed on the car. The four corner readings usually arrive from a session or a service-plan check. Run Start a car session or log the check from Service Plans.
The number snapped backClick the field, type again, then click outside the field and wait a moment. If it still reverts, refresh the page. Another teammate may have edited the same car.

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What to do next